My cat Dodo spent the very last part of his life with vet here, and I am so, so grateful for the care we both received. The vets and staff were incredibly kind and gentle, and treated Dodo with so much respect and warmth.
I also accidentally left behind the towel I used to wrap him that day , which is the last thing that still held his warmth.The staff helped me look for it over two days until they finally found it. This small act really, really meant the world to me.
Thank you so much for giving Dodo a little more love and comfort at the end of his journey.
I feel so fortunate to have such a wonderful clinic close by!
My dog Ronnie got sick quite suddenly this week, with hemorrhagic gastroenteritis. I have never seen him so unwell! He ended up in and out for almost a week and spent three nights in hospital.
The team at CARE have been nothing short of amazing. From the reception team, to the ICU nurses, to the vets - they were compassionate, thorough, patient and a pleasure to deal with. This is the first major illness my dog has had and I was so scared, but knowing he was in their care was a huge relief!
Yes, sometimes you need to wait to be seen but that’s the nature of an emergency department. Having spent days watching them triage pets and juggle so many competing priorities at once, I have nothing but respect and gratitude for the team.
Ronnie is home and happy, and on the road to recovery thanks to these legends! 🌟
We were referred here when our beloved cat was sick. He ended up staying with them a few days and we found everyone we dealt with to be informed, communicative, efficient and very kind (even when we were a blubbery mess). Charlie is now home and healthy and back to ruling the household with a iron paw - as it should be. We are all very grateful to the team, thank you ❤️
We attended CARE on multiple occasions when my chronically ill bunny would suddenly decline — which of course always happened right after her regular vet had closed for the night. We were there a few times in her last few days, and the level of care we both received still makes my eyes well up four months later.
The vets at CARE aren’t rabbit experts, but they had enough knowledge and training to temporarily treat the life-threatening symptoms of her complex health issues. When it became apparent that there was nothing more that could be done for my sweet girl, the vet gave her enough supportive care to give us one more night with her and so that she could pass in the comfort of her regular vet clinic surrounded by those who knew her.
A nurse who was on her break recognised our surname from when we were in a couple of nights earlier and came out to see what was happening. She sat talking with me for a while and hugged me when I became inconsolable. I wish I could remember her name, but I’ll forever remember her kindness.
The wait times can sometimes be long, but that simply means you’re not the most urgent case at that very moment. The level of care you receive once it is your turn is worth it.
I will forever be grateful to the incredible CARE team for saving my precious baby’s life! “Are you an Angel on Earth?” must be one of the HR’s recruitment questions because every person I encountered was kind, compassionate, and highly skilled. I wish I could remember everyone’s names! A special shout-out to Kaitlyn, Angie and Marree. Livy came home yesterday smelling of perfume, so she obviously had lots of big goodbye cuddles from all the staff before I collected her hehe! Thank you for the bottom of my heart!
Tim Lou
2 weeks agoMy cat Dodo spent the very last part of his life with vet here, and I am so, so grateful for the care we both received. The vets and staff were incredibly kind and gentle, and treated Dodo with so much respect and warmth. I also accidentally left behind the towel I used to wrap him that day , which is the last thing that still held his warmth.The staff helped me look for it over two days until they finally found it. This small act really, really meant the world to me. Thank you so much for giving Dodo a little more love and comfort at the end of his journey.
Lucy Mills
a week agoI feel so fortunate to have such a wonderful clinic close by! My dog Ronnie got sick quite suddenly this week, with hemorrhagic gastroenteritis. I have never seen him so unwell! He ended up in and out for almost a week and spent three nights in hospital. The team at CARE have been nothing short of amazing. From the reception team, to the ICU nurses, to the vets - they were compassionate, thorough, patient and a pleasure to deal with. This is the first major illness my dog has had and I was so scared, but knowing he was in their care was a huge relief! Yes, sometimes you need to wait to be seen but that’s the nature of an emergency department. Having spent days watching them triage pets and juggle so many competing priorities at once, I have nothing but respect and gratitude for the team. Ronnie is home and happy, and on the road to recovery thanks to these legends! 🌟
Shasha Smartytrousers
4 months agoWe were referred here when our beloved cat was sick. He ended up staying with them a few days and we found everyone we dealt with to be informed, communicative, efficient and very kind (even when we were a blubbery mess). Charlie is now home and healthy and back to ruling the household with a iron paw - as it should be. We are all very grateful to the team, thank you ❤️
Skye
4 months agoWe attended CARE on multiple occasions when my chronically ill bunny would suddenly decline — which of course always happened right after her regular vet had closed for the night. We were there a few times in her last few days, and the level of care we both received still makes my eyes well up four months later. The vets at CARE aren’t rabbit experts, but they had enough knowledge and training to temporarily treat the life-threatening symptoms of her complex health issues. When it became apparent that there was nothing more that could be done for my sweet girl, the vet gave her enough supportive care to give us one more night with her and so that she could pass in the comfort of her regular vet clinic surrounded by those who knew her. A nurse who was on her break recognised our surname from when we were in a couple of nights earlier and came out to see what was happening. She sat talking with me for a while and hugged me when I became inconsolable. I wish I could remember her name, but I’ll forever remember her kindness. The wait times can sometimes be long, but that simply means you’re not the most urgent case at that very moment. The level of care you receive once it is your turn is worth it.
Holly Fisher
3 months agoI will forever be grateful to the incredible CARE team for saving my precious baby’s life! “Are you an Angel on Earth?” must be one of the HR’s recruitment questions because every person I encountered was kind, compassionate, and highly skilled. I wish I could remember everyone’s names! A special shout-out to Kaitlyn, Angie and Marree. Livy came home yesterday smelling of perfume, so she obviously had lots of big goodbye cuddles from all the staff before I collected her hehe! Thank you for the bottom of my heart!