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4.4
342 reviews
  • Maizah Jane
    Maizah Jane
    3 weeks ago

    Excellent customer service and care! Our dog has had TPLO surgery on both legs at this clinic. Dr. Alex has been very accommodating with all of our questions and has been incredibly caring toward our dog. Elyshia, the receptionist, has also been wonderful (and all of their other staff). We are very happy with our overall experience. 🤍✨️

  • Julia Bebenek
    Julia Bebenek
    2 weeks ago

    Never taking my animals to this vet again. Our cat was constantly throwing up and losing weight fast. We took her in for an ultrasound and biopsy, and we were told 1-2 days max for results. We ended up having to wait a week for the results whilst my cat suffered. Once we got the results, they ended up telling me that the results were inconclusive due to not taking a good enough sample. From our first consultation to the moment we received our results was a time frame of two weeks. After two weeks, the doctor finally gave my cat some medication for nausea and sent us home. By this stage, we had taken our cat to the hospital because she was declining fast. We found that there was a serious lack of care. We have now found a holistic vet; they are amazing, practicing both Western and Eastern medicine. The only reason my cat is alive is because of them.

  • Retisha
    Retisha
    2 months ago

    Dr. Alex is such an amazing vet! My 4 cats and 2 dogs are always treated with so much care and kindness every time we visit. She’s so gentle, patient, and really takes her time to make sure each of them feels safe and comfortable. You can tell she truly loves animals and puts her heart into what she does. She always explains everything clearly and makes sure I understand what’s going on with each of my pets. I really appreciate how much attention and compassion she gives to all of them, it makes a huge difference.

  • Ebony Harris
    Ebony Harris
    4 months ago

    We were told to prepare to put our dog down — but he didn’t even have cancer. We took our 7‑year‑old dog Mayhem to Alexander Street Vet (Melton) because his leg was swollen. After x‑rays, the vet told us it was likely an aggressive bone tumour. We were given two options: take him to a specialist for possible amputation or prepare for euthanasia soon. We were told to “go home, cuddle him, and bring him back to say goodbye.” That night, my partner and I were devastated. We were already looking into cremation services and urns, believing we were about to lose our dog. Even worse, our **young son** was so upset by the news that he couldn’t focus in school the next day. His teacher contacted us because he was struggling emotionally — that’s how much this affected our family. Thankfully, we contacted our regular vet the next morning. She reviewed everything but insisted on performing her own tests. After examining Mayhem, she determined the swelling was from an **old injury causing benign bone growth**, **not cancer**. Mayhem is healthy and very much with us. Had we trusted the diagnosis without seeking a second opinion, we could have euthanized our dog for no reason. This caused severe emotional distress to our entire family — especially our child. I strongly advise any pet owner visiting this clinic to get a second opinion before making major decisions. I cannot recommend this clinic. Really no consideration for the customer or the beautiful dog

  • Mandy
    Mandy
    3 months ago

    Alex is an amazing veterinarian. I thank Alex and the team for attending to my beautiful boy with care and making sure he is comfortable during his procedures. I have been going to this vet for 10 years and I have met some amazing people. It's not easy taking our loved ones for surgery especially, but I appreciate everything you have done and I know my boy does too.